Upgrade & Global Trade Platform
A comprehensive solution enabling companies to offer seamless trade-in services as part of their digital and retail shopping experiences.
Introduction
Companies want to offer trade-in services as part of their digital and retail shopping experiences; however, they lack the pricing models, logistics, and software necessary to offer sustainable, competitive pricing and an end-to-end trade-in experience. They need a partner with these capabilities.
Likewize is the only global entity that has the capabilities needed to enable this.
In 2023, Likewize began building a global trade platform (GTP) and digital products so any company can tap into its logistics and pricing capabilities to offer trade and upgrade options to consumers.
How does GTP enable this?
On the software side, Likewize's Global Trade Platform enables trade-in through different integration options, with various levels of customization through the following products:
Web and mobile (iOS & Android OS) applications that integrate seamlessly into client ecommerce setups.
Digital Trade
Enable a Trade-in experience, where customers can trade, ship, track, and receive payment for their devices.
- Responsive web & mobile application with matching brand & CSS styling
- Supports end-to-end trade from pricing to post-trade to payment
Retail Trade
Enable a retail trade-in experience, where sales and customers can trade devices effortlessly.
- Responsive web app with matching brand & CSS styling
- Process trades, manage users, stores, shipping, and box management
Lite integration into client's existing ecommerce experience. Enables a buy flow integration where customers can trade and buy devices on a Product Details Page (PDP) & Checkout page.
Key Features
- Development in progress
- Quick integration with minimal setup
- Seamless customer experience
- Customizable UI components
Integration Benefits
- Increases average order value
- Enhances customer loyalty
Our API product that enables trade in and buy flow integration in web, mobile, and point of sale systems. With these our customers can fully tap into our global trade platform and provide this service in their own, customized digital products.
API Features
- Trade APIs, for standalone trade
- Upgrade APIs, for buy flow integration
- Development in progress – see Stripe, Spotify for API product references
- Integration time varies, based on client needs and resources
Internal Resources
- Customer & Device Journeys
- GTP UI/X Designs
- GTP Demos: Pre-trade
Key Features & Use Case Overview
Users & Use Cases
Digital users can trade online and designate how they want to ship their device and handle price variance
Retail users (sales and customer) can start and process any trade in-store
Retail (sales) users can process trades for boxing, shipping, and processing by Likewize warehouse
Retail customers receive payment upon device intake and revision
Buy flow integration (via Trade Widget & Trade APIs) with bill credit for trade-in and post-trade processing
Post-trade journey where customers can manage, track, and receive payment for their online trade
Corporate users have access to reporting and analytics to measure their trade program's performance
All use cases are supported by comprehensive documentation and training materials